You sell on six shelves at once.
Your store's reviews, Amazon, Flipkart, Nykaa, Myntra and the rest, plus Reddit, YouTube and Instagram, mapped to each product line and variant.
Is the new batch the problem, or is it just Amazon's packaging?
Reading 23 sources · refreshed every Monday
Your customersare talking.Just not to you.
Outsight reads every review, thread and comment about your brand, across marketplaces, app stores, review sites and social, and turns it into one report: what's going wrong, for which product, on which channel, and whether it's getting worse.
How it works
Paste a URL.
Paste a URL.
Get the truth.
No tags to install, no keywords to tune, no dashboards to babysit. Your website is the only input. Outsight works out the rest.
01 · ANALYSE
Who are you?
It reads your site and works out what you sell, to whom, and in which market.
02 · MAP
Where do they talk?
Your products are matched to their listings on every place customers leave feedback.
03 · COLLECT
Read all of it.
Every review, thread, video comment and complaint. Not a sample.
04 · REPORT
What matters.
Recurring issues and praise, by product, channel and month, with the trend.
Two steps are human on purpose: which sources, and which products. Nothing is collected in bulk until a person signs off. Sample data; Fernway and Quillstack are made up.
The report
Ten thousand opinions.
Ten thousand opinions.
One page.
Not a word cloud and not a sentiment score. A short list of what people keep saying, how often, about which product, and the exact words they used.
Themes, with receipts
Every theme is counted from real reviews and links back to them. Click a number, read the quotes.
Caps leak in transit↑ Rising
New recipe tastes chalkyNew
Out of stock in 1 kgSteady
Refunds are fastPraise
"Third order in a row where the cap had popped open inside the box. Half the bottle was on the cardboard."Amazon · 2★ · Oat Drink 1 L · 4 Nov
Rising means rising
A theme is only called a trend after a significance test, channel by channel. Too little data? It says "too few to call" instead of guessing.
↑ RisingNew↓ EasingToo few to call
Which product. Which channel.
The same complaint means different things on your own store and on a marketplace. See exactly where it lives.
Monday morning, one update
Every week Outsight collects what's new and tells you only what changed, set against the four weeks before.
Weekly update2 – 8 Nov
Leak complaints tripled on Amazon. Everything else held.
- Caps leak in transit: 14 → 41 reviews, almost all on the 1 L bottle
- New theme: "chalky after the recipe change", 19 mentions on Reddit
- Late delivery is easing, down by half since October
Yours vs. theirs
What your own channels post and how it lands, kept apart from what everyone else says about you.
OwnedEarned
32%on your accounts
68%out in the wild
Not this brand
Namesakes get filtered out, so a band, a town or a rival with your name never pollutes your numbers.
- Fernway Park, Ohioa place
- Fernway (indie band)a band
- Fernway Logistics Ltdanother company
- Fernway Oat Drink✓ you
Honest about gaps
If a source was blocked or only half-read, the report says so. Partial is never passed off as complete.
- Own store1,878 of 1,878Complete
- Amazon931 reviewsComplete
- Google Maps20 per placePartial
- Trustpilotbot checkGated
Who it's for
If people review it,
If people review it,
we read it.
Your roadmap is already written.
G2, Trustpilot, the App Store and Google Play, next to what developers and buyers say on Reddit, X and YouTube. Feature by feature, release by release.
What broke for users after 4.2, and are they still angry?
Diligence that doesn't ask the founder.
One login for a whole portfolio. Each company's report and weekly update, read from the same public evidence its customers see.
Which of our twelve brands has a product problem brewing?
What we won't do
Built to be believed.
01
Every number has a receipt.
Counts come from code, not from a model's impression. Each one opens onto the reviews behind it, quoted word for word, with the source and date.
02
No vibes. No scores.
You won't find a magic "brand health: 74". You'll find that 41 people said the cap leaks, and that it was 14 the month before.
03
We say what we couldn't read.
Every source request is logged with its outcome. When a site blocks us, we record the gap. We don't sneak around it and we don't paper over it.
23sources read today: marketplaces, review sites, app stores, social, news and complaint boards
11,082reviews read for a single brand in one pass
9.5minfrom URL to finished report on a software brand with 3,162 mentions
Mon02:00every report refreshes itself weekly and tells you what moved
Stop guessing what they think.
Tell us your website. We'll come back with what your customers have been saying about it.
- Nothing to install, no access to your systems
- Public feedback only, read the honest way
- For brands, software companies and their investors